Guest Relations Officer

We are looking for a Guest Relations Officer to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as you ll serve as a primary point of contact for our customers. Your goal will be to ensure our guests enjoy themselves and plan to come back to our facilities. You 'll be responsible for handling guest inquiries, complaints, and feedback, ensuring that all guests leave with a positive and lasting impression.
Job Profile : Guest Relations Officer
Industry : Others