Executive - Customer Supoort (1-3 Yrs) Bangalore (After-Sales/Customer Service)

Key Responsibilities:- Provide excellent customer service and support to our clients regarding products/services.- Respond promptly to customer inquiries through various channels including phone, email, and chat.- Acknowledge and resolve customer complaints effectively and efficiently.- Identify and escalate priority issues per client specifications.- Maintain accurate records of customer interactions and transactions.- Follow communication procedures, guidelines, and policies.- Ensure customer satisfaction and provide professional customer support.Desired Candidate Profile:- 1 to 3 years of prior customer support experience.- Excellent verbal and written communications skills- Strong phone presence and experience dialing dozens of calls per day. (ref:updazz.com)

Payroll Type : Permanent