Collection Specialist - Battery (2-3 Yrs) Bangalore ()

One of the largest battery distributors in IndiaJob Description: Collection SpecialistJob Summary:- We are seeking a highly motivated and results-oriented Collection Specialist to join our dynamic team.- The ideal candidate will have 2-3 years of experience in B2B collections and a proven track record of successful debt recovery.- You will be responsible for timely collection of outstanding payments, maintaining strong customer relationships, and ensuring compliance with company policies and procedures.Key Responsibilities :Debt Recovery :- Actively pursue outstanding payments from B2B customers through various channels, including phone calls, emails, and physical visits.- Develop and implement effective collection strategies to maximize recovery rates.- Negotiate payment plans and settlement terms with customers.- Escalate difficult cases to management for further action.Customer Relationship Management :- Build and maintain strong relationships with customers through clear and professional communication.- Address customer inquiries and concerns promptly and efficiently.- Provide exceptional customer service to ensure long-term business relationships.Reporting and Analysis :- Generate accurate and timely reports on collection activities, including aging reports and recovery rates.- Analyze collection data to identify trends and potential issues.- Utilize collection software and tools to streamline processes and improve efficiency.Qualifications:- Experience: 2-3 years of experience in B2B collections.Skills:- Strong communication and negotiation skills.- Excellent organizational and time management skills.- Proficiency in Microsoft Office1 Suite (Excel, Word, Outlook).- Fluency in Kannada and English.Attributes:- Persistent and determined approach to debt recovery.- Problem-solving and critical-thinking skills.- Ability to work independently and as part of a team. (ref:updazz.com)

Payroll Type : Permanent