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Required Telesales Executive - Gurgaon

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by Freshersworld
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Job Specifications
Employment Type Full time jobs
Job Description
Job Description:
We are seeking a motivated and enthusiastic candidate to join our dynamic team. The ideal candidate will be responsible for handling inbound and outbound calls, providing information about our products and services, and assisting customers with their inquiries. If you have excellent communication skills and a passion for customer service, we would love to hear from you!
Key Responsibilities:
- Make outbound calls to potential customers to promote our products/services.
- Receive incoming calls and respond to customer inquiries in a professional manner.
- Understand customer needs and provide appropriate solutions and recommendations.
- Maintain accurate records of calls, inquiries, and feedback in our database.
- Follow up with leads and existing customers to nurture relationships and drive sales.
- Achieve weekly and monthly call and sales targets.
- Collaborate with the sales team to ensure a seamless customer experience.
- Provide feedback on customer responses and assist in improving sales strategies.
- Stay updated on product knowledge and latest industry trends to effectively communicate with customers.
Qualifications:
- High school diploma or equivalent; a degree in business or related field is a plus.
- Previous experience in telecalling, customer service, or sales preferred.
- Excellent verbal and written communication skills.
- Strong interpersonal skills and ability to build rapport with customers.
- Proficient in using CRM software and MS Office Suite.
- Ability to work independently and as part of a team.
- Strong organizational skills and attention to detail.
- Ability to handle objections and work under pressure.

Job Profile : Telesales Executive
Industry : BPO, bsc-bca-bbm, Walkin, female
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About Employer
Freshersworld (Registered since June-2017)
Aeronex Renewable Private Limited
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