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Required Telephone Operator - Mumbai

Negotiable
by Freshersworld
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Job Specifications
Employment Type Full time jobs
Job Description
Job Description:
Handling the incoming and outgoing calls
Understanding the purpose of the call and handling the call to the concerned person&
Maintaining the reports on a daily basis
Cross-checking the inquiries in the CRM and ensuring all the calls are connected to the clients&
To ensure the callback calls are connected in the specified time&
Maintaining the decorum in the telephone department.
Answer and direct telephone calls promptly and professionally.
Provide accurate information to callers and address their inquiries.
Transfer calls to the correct departments or personnel.
Record and relay messages accurately.
Maintain and update the telephone directory and other contact lists.
Assist callers with general questions and provide routine information.
Handle emergency calls according to established protocols.
Perform basic clerical duties, such as filing and data entry, as needed.

Job Profile : Telephone Operator
Industry : Walkin, office-assistant
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About Employer
Freshersworld (Registered since June-2017)
BTW Financial Services And IMF Pvt Ltd
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