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Telecaller - Debt Recovery Agent

Negotiable
by Freshersworld
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Job Specifications
Employment Type Full time jobs
Job Description
As a Telecaller - Debt Recovery Agent, you will be responsible for contacting debtors via phone to negotiate repayment terms and ensure timely recovery of outstanding debts. Your main objective will be to reduce debt amounts while maintaining a professional and compassionate approach.

Responsibilities:
Contact debtors via phone to discuss overdue payments.
Negotiate repayment plans and terms to facilitate debt recovery.
Maintain accurate records of all communications and agreements.
Follow up on payment commitments and update the status of outstanding debts.
Ensure compliance with legal regulations and company policies.
Provide customers with information and support to help them resolve their debts.
Collaborate with other departments to address disputes and discrepancies.

Skills:
Strong negotiation and interpersonal skills.
Ability to handle difficult conversations professionally.
Familiarity with debt collection laws and regulations.


Job Profile : Telecaller - Debt Recovery Agent
Industry : BPO
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Freshersworld (Registered since June-2017)
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