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Customer Service Role (1-5 Yrs) Bangalore/Hyderabad (After-Sales/Customer Service)

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by Updazz.com
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Job Specifications
Employment Type Full time jobs
Minimum Experience 1 yr
Job Description
Customer Service Role - International Voice Process Responsibilities and Duties :- Provide customer support via phone calls for international customers, in multiple languages.- Troubleshoot customer queries and requests.- Manage customer expectations and ensure customer satisfaction.- Document customer interactions for review and follow-up.- Utilize computing and technical expertise to respond to customer inquiries.- Regularly review customer feedback and take measures to improve customer service.- Inform customers on the steps to follow to exploit services of the company. (ref:updazz.com)

Payroll Type : Permanent
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About Employer
Updazz.com (Registered since July-2017)
GLYMPSE HUMAN CAPITAL SERVICES
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