Associate - Telecalling/Telesales - Education (0-2 Yrs) Bangalore (Telesales/Inside Sales/BPO)

Key Responsibilities :- Lead Generation : Identify and generate new leads through outbound calling and follow up on inbound inquiries.- Sales Conversion : Convert leads into customers by effectively communicating the value of our educational products and services.- Customer Engagement : Build and maintain strong relationships with prospective and existing customers through regular follow-ups and engagement.- Product Knowledge : Maintain up-to-date knowledge of our products and services to provide accurate information and respond to customer queries.- Sales Targets : Achieve and exceed monthly sales targets and KPIs set by the management.- Market Feedback : Gather customer feedback and market insights to inform product development and sales strategies.- Database Management : Update and maintain accurate records of all customer interactions and sales activities in the CRM system.- Team Collaboration : Work closely with the marketing and product teams to align sales strategies with overall business goals.Key Skills :- Sales Orientation: Strong sales skills with a proven track record of meeting or exceeding sales targets.- Communication Skills: Excellent verbal and written communication skills.- Multilingual Proficiency: Proficiency in more than two languages is preferred.- Customer Focus: Ability to understand customer needs and provide solutions.- Negotiation Skills: Strong negotiation and persuasion skills.- Time Management: Ability to manage time effectively and prioritize tasks.- CRM Knowledge: Familiarity with CRM software and sales tracking tools.Basic Requirements :- Education: Bachelor s degree in Business Administration, Marketing, or a related field.- Experience: 2-4 years of experience in a telecalling or sales role within the education industry.- B2C Experience: Proven experience in B2C calling and sales.- Technical Skills: Proficiency in MS Office and CRM software.- Communication: Excellent interpersonal and communication skills.- Team Player: Ability to work collaboratively in a team environment.- Adaptability: Flexibility and adaptability to work in a fast-paced environment. (ref:updazz.com)

Payroll Type : Permanent