Customer Support Role (0-1 Yrs) Bangalore (After-Sales/Customer Service)

Notice Period: ImmediateShift Timings: Day ShiftsWork Type: On SiteSalary: 15600 - 17000 INR MonthlyLanguage: English, HindiSkills: Tele-SalesExperience: 0 yearsQualification: 12thAge: 18 - 30 yearsDescriptionVisit Join our growing team of customer service experts!Are you a people person with a knack for problem-solving? Do you thrive in a fast-paced environment and enjoy the challenge of exceeding expectations? If so, we have the perfect opportunity for you!As a Domestic BPO Agent, you ll play a crucial role in providing exceptional customer service to clients across various industries. You ll be responsible for handling a variety of customer inquiries, from simple questions to complex issues, through various channels including phone calls, emails, and live chat.Key Responsibilities :- Customer Interaction: Efficiently handle inbound and outbound customer calls, emails, and chat inquiries.- Issue Resolution: Quickly identify and resolve customer issues, ensuring a positive customer experience.- Relationship Building: Foster strong customer relationships through empathetic and effective communication.- Process Adherence: Strictly adhere to company policies and procedures to maintain quality standards.- Performance Excellence: Consistently meet and exceed performance metrics, including call volume, resolution time, and customer satisfaction.- Teamwork: Collaborate effectively with team members to achieve shared goals.What We re Looking For :- Excellent Communication Skills: Strong verbal and written communication skills in English, Hindi, and at least one regional language.- Technical Proficiency: Basic computer skills, including proficiency in MS Office.- Problem-Solving Abilities: A keen eye for detail and a knack for finding solutions to complex problems.- Adaptability: The ability to thrive in a dynamic and fast-paced environment.- Positive Attitude: A positive and can-do attitude.What We Offer :- Competitive Compensation: A competitive salary package.- Growth Opportunities: Opportunities for career advancement and professional development.- Flexible Work Shifts: Flexible work schedules to accommodate your lifestyle.- Supportive Culture: A supportive and inclusive work environment.How to Apply :If you re passionate about customer service and ready to take on a challenging and rewarding role, we encourage you to apply. Please submit your resume along with your SSLC mark sheet, PAN Card, Aadhar Card, and 4 passport-sized photos. (ref:updazz.com)

Payroll Type : Permanent