MB Informatics - Assistant/Deputy Manager - Sales & Service (5-10 Yrs) Gurgaon/Gurugram (Sales Management)

Key Responsibilities:o Sales & Service/Asst./Dy./Manager position is responsible for successfully managing customer Sales & Service orders from quote acceptance through execution to invoicing and cash collection while at the same time meeting company targets.- Generate new accounts for the organization identified the potential customers for the organization and scheduled the sales calls accordingly.- Ensure the reliability, safety, and effectiveness of products or services.- Possess excellent technical knowledge of Applications, suitability and resolution of the issues of the fans.- You will also be managing all commercial aspects of the Sales & Service projects/AMC including budgets, scope of supply discussions, drawing and reviews, margin performance and risk etc.- Develop & manage efforts to increase customer confidence and sales-service by focused interactions, weekly and monthly Performance reviews with the customers.- Maintaining high level of synchronization between Customer-Manufacturing-Supply Chain and Commercials to ensure prompt delivery in accordance with customer needs and standards.- This position works closely with Management, Operations, Procurement, Production, Quality, Finance and other functional areas within the organization to ensure that the services meets and exceeds customer requirements.- Meeting HVAC contractors, OEM customer, Consultants, End-users and provide technical solutions to problems.- Interact with the Client and the internal project/sales managers to ensure timely handovers of projects.- Analyze Customer needs and identify best product or services.- Monitor the progress of Projects, participate in inter-departmental meetings to discuss forecasted cost and project margins for those Projects, and be able to explain cost over runs if and when they take place.- Maintain up-to-date project costs and provide periodic & MIS reports on project status and performance to management and the client, working to budgets and delivering to margin.- Interact and respond to all aspects of the Zitron Business Management System.- Review and continually improve current processes in line with project management methodologies.- Be a change agent of positive change that favorably impacts the customer, company profitability, On Time Delivery (OTD), lead-time, and quality.- Experience of quality management systems & a commitment to provide customers with a high quality services.- Regular follow up for payments to customer as per payment terms policy.Accountabilities :- Maintain visibility on both internal and external tasks/issues affecting the timely execution of assigned projects.- Maintain internal systems, controls, and project files as necessary. Assist with logistics functions as necessary.- Introduce process improvements by working with project management, sales, procurement, logistics, etc.- Work closely with Proposals, Engineering and Quality functions for guidance on complex and technical issues. Other duties as assigned by management.Discipline:Sales & Service ManagementLocation:IMT Manesar, GurgaonPosition:Sales & Service/Asst./Dy./ManagerReport To:Managing Director & CEO- Partners with all central functions to ensure that strategies and tactics are in place and are consistent with broader business strategies and tactics.- Organized, self-motivated, with excellent time management skills and an ability to manage multiple projects.- Strong communication skills and an ability to influence people, both internally and externally.- Ability to control and report on all financial aspects of a project.- Analytical thinker with strong multitasking ability.- Must have strong desire and drive for continuous learning.- Accountable for decisions made and able to be successful in high stress situation.- Have close interaction and clear communication of customer expectations to Product Business Units.- Escalate the issues adversely affecting business in time with counter measures.- Team Management, Contract Negotiations, and Contract Closure, Contractual conditions & Payment Terms.- Support accounts and finance department for on time receipt of outstanding payments.- Monthly Review Meetings with Product Business Units on Important Topics, Backlog Reports, Improvements etc. Skills, knowledge & behaviors: Essential skills, knowledge & behaviors.Qualifications/Experiences and Skills & Competencies- Minimum 5 years of experience, having Bachelor s/Master s Degree in a Business, Engineering or related field.- Relevant Sales & Services business experience with engineered products, as well as services in Industrial and heavy industries. (preferably Ventilation Fans).- A very good knowledge of Ventilation systems and Process design.- Experience with supply chain & having established contacts with key vendors of Ventilation system components.- Practical knowledge of Microsoft project schedule (MS Project), mai...

Payroll Type : Permanent