Required BPO Supervisor,

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Accomplish human resource objectives by recruiting, selecting, training, assigning, coaching, counseling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions
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Provide information and analysis to organizational strategic plans and reviews.
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Prepare performance reports by collecting, analyzing, and summarizing data and trends.
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Planning and implementing strategies and operations; improving systems and processes; managing staff.
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Determine operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses
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Responsible for developing, analyzing, evaluating, delivering and interpreting ourCenters key metrics. This includes presenting the metrics in an understandable and useable format to share with ourCenter and the Leadership teams.
Job Type: Permanent