Call Center Bpo Executive

call center BPO executive, also known as a customer care executive or customer service representative (CSR), is responsible for providing customer service and support to callers:
Answering phones
Responding to customer questions
Assisting with customer issues
Handling customer complaints
Resolving customer complaints
Ensuring a positive customer experience
Building strong customer relationships
BPO stands for business process outsourcing, which encompasses a broader range of activities than call centers. BPO includes customer-facing tasks like sales and marketing, as well as behind-the-scenes tasks like accounting and HR. Call centers, on the other hand, primarily focus on customer communication and support