Discover Your Potential by Participating in Non Voice Process

Discover Your Potential by Participating in Non Voice Process Job Description A Non-Voice Process involves customer interactions through channels other than phone calls, such as email, chat, and social media. This role requires strong written communication skills, a keen eye for detail, and the ability to efficiently manage multiple tasks. Requirements: Accurately and efficiently enter data into various systems e.g., CRM, databases, spreadsheets. Process customer information, orders, and transactions according to established procedures. Verify data for accuracy and completeness Respond to customer inquiries via email, chat, or other non-voice channels. Provide information and assistance to customers regarding products or services. Resolve customer issues and complaints effectively. Skills: Communication Skills: Excellent written and verbal communication skills. Interpersonal Skills: Strong interpersonal and communication skills with a focus on customer service. Data Entry Skills: High level of accuracy and speed in data entry. Computer Skills: Proficiency in using computers, email, chat applications, and other relevant software. Role: Non Voice Process Executive Experience: Freshers Qualification: Any Basic Degree Location: In and Around Chennai No of Vacancies: 6 Salary: from 15K per month Interested Candidates can contact the HR for Interview Appointment Warm Regards, HR - Preetha