Sales Support Role (0-4 Yrs) Mumbai (Sales Management)

Sales Support (1 Vacancy)Salary - 18-25k (IN HAND)Gender - Male/FemaleDay Shift : 11-7 slot, 12-8 slotJob Description :- Provide troubleshooting assistance for customer orders, account statuses and relevant problems- Review pending orders and specific customers requests to ensure excellent customer service and customer experience- Suggest sales process improvements- As a sales support specialist you must answer customer inquiries.- Creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction.- Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems.- Reporting any unusual activity to your supervisors.- Follow up with customers about issues.- Maintain an organized excel file system for administrative and sales professionals.Preferred Candidate profile - - Bachelor Degree required- Communication Skills- Languages- Hindi, Marathi & English- Should now how to communicate and write in mails- Time Management- Problem Solving- Computer Literacy (ref:updazz.com)

Payroll Type : Permanent