Aisshpra Gems & Jewels - Manager - Customer Relationship Management (9-18 Yrs) UP (After-Sales/Customer Service)

Aisshpra Gems & Jewels is hiring Customer Relationship Management (CRM) Manager for Gorakhpur location. Interested applicants may share their resume at or call at 91 9695323379.Customer Relationship Manager Responsibilities :- Building and maintaining profitable relationships with key customers.- Overseeing the relationship with customers handled by your team.- Resolving customer complaints quickly and efficiently.- Keeping customers updated on the latest products in order to increase sales.- Meeting with managers in the organization to plan strategically.- Expanding the customer base by upselling and cross-selling.- Understanding key customer individual needs and addressing these.- Conducting business reviews using CRM programs.- Knowing your competition and strategizing accordingly.Customer Relationship Manager Requirements :- Must be from retail or jewellery industry.- A minimum of 9 years experience.- Excellent interpersonal and communication skills.- Proficient in all Microsoft applications.- Superior product knowledge.- A team player with leadership skills.- Maintain a positive attitude focused on customer satisfaction. (ref:updazz.com)

Payroll Type : Permanent