Executive - Telesales - BFSI (1-2 Yrs) Bangalore (Telesales/Inside Sales/BPO)

Key Responsibilities :- Customer Interaction : Serve as the first point of contact for clients inquiring about business loans, personal loans, and housing loans. Provide information, answer questions, and address concerns in a professional and courteous manner.
-Loan Processing : Assist clients with the loan application process by collecting and verifying necessary documentation, completing application forms, and ensuring compliance with company policies and regulatory requirements.
-Follow-Up : Conduct follow-up calls and provide updates to clients on the status of their loan applications. Address any additional queries or issues that may arise during the loan approval process.
-Documentation : Maintain accurate and up-to-date records of client interactions, loan applications, and related documentation. Ensure that all data is handled confidentially and securely.
-Customer Service : Provide exceptional customer service by resolving issues promptly, handling complaints effectively, and ensuring a positive client experience throughout the loan process.
-Collaboration : Work closely with the loan processing team, underwriters, and other departments to facilitate smooth loan approvals and ensure client processing.
-Compliance : Adhere to all company policies, procedures, and regulatory requirements related to loan processing and client interactions. Experience : - Previous experience in a customer service or financial services role is Bonus/Freshers can Apply.
-Experience with loan processing or handling financial transactions is advantageous. Skills : - Excellent verbal and written communication skills.- Strong interpersonal skills with the ability to build rapport with clients.
-Attention to detail and accuracy in handling documentation and data.
-Ability to manage multiple tasks and prioritize effectively.
-Proficiency in using computer systems and software applications relevant to loan processing. Attributes : - Professional appearance and demeanor.- Strong problem - Solving abilities and a proactive approach to customer service.
-High level of integrity and confidentiality in handling sensitive information. What We Offer : - Competitive salary and benefits package.
-Opportunities for professional development and career growth.
-Supportive and inclusive work environment.
-Comprehensive training to ensure success (ref:updazz.com)

Payroll Type : Permanent