Key Account Manager - Customer Retention - Insurance Broking (4-6 Yrs) Bangalore (B2B/Corporate Sales)

Job Title: Key Account Manager - RetentionEducation: Graduate/Post-GraduateExperience: 4 to 6 years in the insurance sector (TPA/Broking/Insurance Company), preferably in the Health & Benefits (H&B) spaceLocation: [Specify Location]About the Role :We are seeking a dynamic Key Account Manager to oversee key accounts and drive revenue growth through effective retention strategies. This role involves ensuring client satisfaction, identifying new growth opportunities, and aligning cross-functional teams to achieve business objectives.Responsibilities :- Manage and retain key clients by building strong relationships and ensuring client satisfaction.- Drive client value by setting priorities, aligning with stakeholders, conducting reviews, and enhancing engagement.- Deliver executive-level reporting, including weekly, monthly, and quarterly updates, to manage risks and account issues.- Identify cross-selling and up-selling opportunities by implementing new initiatives with stakeholders.- Provide feedback, training, and growth opportunities to team members to ensure high engagement.Requirements :- Proven experience managing key client portfolios in the insurance sector (H&B preferred).- Experience selling to CHROs, HR teams, CFOs, or finance teams is a strong advantage.- Strong skills in stakeholder management, user-centric decision-making, and operational rigor.- Passion for employee benefits and wellness, with resilience and motivation to drive results.- High emotional intelligence and an ability to align diverse opinions to achieve shared goals. (ref:updazz.com)

Payroll Type : Permanent