Customer Relationship Officer (0-1 Yrs) Chennai (After-Sales/Customer Service)

Responsibilities- Respond to customer inquiries and provide information or assistance as needed- Handle customer complaints and work towards resolving them in a timely and satisfactory manner- Maintain a high level of professionalism in all customer interactions- Collaborate with internal teams to address customer needs and improve customer satisfaction- Identify opportunities to enhance customer experience and suggest improvements to processes- Maintain accurate records of customer interactions and transactions- Stay up-to-date on company policies, products, and services- Proactively reach out to customers to ensure their satisfaction and address any potential issues (ref:updazz.com)

Payroll Type : Permanent