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Executive - Customer Care (1-2 Yrs) Bangalore (After-Sales/Customer Service)

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by Updazz.com
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Job Specifications
Employment Type Full time jobs
Minimum Experience 1 yr
Job Description
We are seeking a highly skilled and enthusiastic Customer Support Representative to join our team at Startek. As a Customer Support Representative, you will be responsible for providing exceptional customer service, resolving customer queries, and ensuring customer satisfaction.Key Responsibilities :- Handle customer inquiries and resolve issues via phone, email, or chat- Provide accurate and timely information to customers- Resolve customer complaints and concerns in a professional and courteous manner- Meet and exceed customer satisfaction targets- Collaborate with internal teams to resolve customer issues- Maintain accurate records of customer interactionsRequirements :- Any graduate with 1 year of experience in customer support- Fluent in Hindi and English (Versant Level 4)- Excellent communication and problem-solving skills- Ability to work in rotational shifts- Strong computer skills and familiarity with software applicationsWhat We Offer :- Competitive salary (up to - 26,000 per month)- Opportunity to work with a leading customer support organization- Professional growth and development opportunities- Collaborative and supportive work environment (ref:updazz.com)

Payroll Type : Permanent
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Updazz.com (Registered since July-2017)
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