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Customer Support Role - Business Process Outsourcing (0-5 Yrs) Noida/Delhi NCR (After-Sales/Customer Service)

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by Updazz.com
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Job Specifications
Employment Type Full time jobs
Minimum Experience Fresher
Job Description
-Fantastic work culture-Attractive Salary & Benefits-Opportunity within a company with a solid track record of performanceOur client is a leading Business Process Outsourcing provider ( BPO ) of customer management solutions dedicated to delivering performance while actively supporting and advocating our client s brand.The JobYou will be responsible for :- Handling inbound calls and emails in a professional manner.- Resolving customer inquiries and requests and ensuring strong customer satisfaction.- Working with various internal teams to ensure prompt and accurate order processing and delivery.- Escalating customer feedback as required.Ideal Candidate- You have at least 1 year experience within a Customer Service role, ideally within the Other Services industry.- You possess excellent interpersonal as well as written and verbal communication skills.- You are a strong team player who can manage multiple stakeholders- You are adaptable and thrive in changing environments- You possess strong analytical skills and are comfortable dealing with numerical data (ref:updazz.com)

Payroll Type : Permanent
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Updazz.com (Registered since July-2017)
SNAPHUNT PTE LTD
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