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Executive - Customer Care (0-1 Yrs) Karnataka (After-Sales/Customer Service)

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by Updazz.com
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Job Specifications
Employment Type Full time jobs
Minimum Experience Fresher
Job Description
-Job Title:- Customer care executive -Company Name:- Startek-Location:- Shivaji Nagar, Bangalore-Work Mode:- Work from Office-Qualification:- Any Graduate with 1 year of experience-Language Skills:- Fluent in Hindi and English (Versant Level 4)-Working Hours:- Rotational Shifts (8 am - 8 pm), 9 hours 45 minutes, 6 days a week-Off Day:- Rotational off-CTC:- Up to - 26,000 per month (salary bracket: - 19,000 - 26,000)-Consultant Company:- Easy HireJob Description :We are seeking a highly skilled and enthusiastic Customer Support Representative to join our team at Startek. As a Customer Support Representative, you will be responsible for providing exceptional customer service, resolving customer queries, and ensuring customer satisfaction.-Key Responsibilities:-- Handle customer inquiries and resolve issues via phone, email, or chat- Provide accurate and timely information to customers- Resolve customer complaints and concerns in a professional and courteous manner- Meet and exceed customer satisfaction targets- Collaborate with internal teams to resolve customer issues- Maintain accurate records of customer interactionsRequirements :- Any graduate with 1 year of experience in customer support- Fluent in Hindi and English (Versant Level 4)- Excellent communication and problem-solving skills- Ability to work in rotational shifts- Strong computer skills and familiarity with software applicationsWhat We Offer :- Competitive salary (up to - 26,000 per month)- Opportunity to work with a leading customer support organization- Professional growth and development opportunities- Collaborative and supportive work environment (ref:updazz.com)

Payroll Type : Permanent
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Updazz.com (Registered since July-2017)
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