Rivulet Digital - Client Account Manager (5-6 Yrs) Ahmedabad/Gujarat/Anywhere In India/Multiple Locations (After-Sales/Customer Service)

We re looking for an experienced and motivated Client Account Manager to join our dynamic team. As a Client Account Manager, you ll play a crucial role in fostering enduring client relationships while meticulously managing diverse projects, ensuring seamless delivery that aligns with client needs, deadlines, and technical requirements.Working Hours : 6 PM IST to 3 AM ISTResponsibilities : - Build and nurture strong, lasting relationships with agency partners, acting as their primary strategic partner in digital marketing- Understand agency needs and requirements through active listening and strategic questioning- Provide customized pricing quotes and manage projects from start to finish, ensuring timely delivery within budget and quality standards- Serve as the main point of contact for agency partners, managing expectations, and ensuring clear, effective communication throughout project lifecycles- Identify new opportunities within existing accounts and present valuable services to drive agency growth- Work closely with creative and development teams to ensure agency needs are resolved promptly and accurately- Define project scope, provide technical and functional direction, and monitor project progress to ensure objectives are met- Conduct weekly status meetings with clients, proactively identifying issues and coordinating resources to find effective solutions- Prepare and present project proposals, cost estimates, and schedules to management and clientsDesired Skills :- Minimum of 5 years of experience as an Account Manager, Delivery Manager, or Project Manager, preferably within a digital marketing, creative, or web development agency- Exceptional relationship-building skills, with a track record of developing strong client partnerships- Strong understanding of digital marketing strategies and principles- Excellent communication, negotiation, and presentation skills- Ability to manage multiple projects simultaneously, prioritizing tasks to meet deadlines and objectives- Proficiency in project management tools and software (ref:updazz.com)

Payroll Type : Permanent