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Executive - Customer Support (2-3 Yrs) Chennai (After-Sales/Customer Service)

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by Updazz.com
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Job Specifications
Employment Type Full time jobs
Minimum Experience 1 yr
Job Description
Location : Chennai VelacherryQualification : Any UG Graduate Experience : 2- 3 YearsCTC: 3- 3.6 LPAGender : MaleShift Timings : 08 AM - 05 PM- Multilingual mainly in Tamil, Hindi, and English and Telugu will be added valueRoles and Responsibilities : - Receiving the inbound calls and resolving their queries - Responsible for handling queries of customer through Calls, E-mails and online chat.
-Ensure quick and efficient resolution of customer queries/grievances.
-Ensuring queries are resolved as per defined TAT.
-Identify customer s needs and provide the solutions.
-Executing trades on behalf of customer.Desired Candidate Profile : - Good quantitative/analytical skills - Excellent oral/written communication skills required - Have a good positive attitude-should be committed to the work - Get it done attitude - Clarity of thought & good problem-solving capabilities (ref:updazz.com)

Payroll Type : Permanent
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Updazz.com (Registered since July-2017)
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