Customer Lifecycle Management & Growth Executive (2-4 Yrs) Mumbai (Marketing/PR/Advertising)

We are looking for a motivated CLM & Growth Executive to join our team in Mumbai. The ideal candidate will have over 2 years of experience in customer lifecycle management and growth strategies. You will play a crucial role in enhancing customer engagement, optimizing the customer journey, and driving growth initiatives across various marketing channels.Responsibilities:- Develop and implement customer lifecycle strategies to enhance customer engagement and loyalty.- Analyze customer data to identify trends, preferences, and opportunities for growth.- Collaborate with marketing and sales teams to design and execute effective marketing campaigns aimed at customer acquisition and retention.- Monitor and report on key performance indicators (KPIs) to assess the effectiveness of CLM initiatives and growth strategies.- Utilize CRM tools to manage customer interactions and improve customer satisfaction.- Conduct market research to identify new opportunities and improve existing processes.- Foster cross-functional collaboration to align growth objectives with overall business goals.Preferred Qualifications:- Bachelor s degree in Business, Marketing, or a related field.- Strong analytical skills and experience with data-driven decision-making.- Excellent organizational and time management skills.- Creative problem-solving abilities and a proactive approach to challenges. (ref:updazz.com)

Payroll Type : Permanent