Customer Support/Services Role (0-2 Yrs) Gurgaon/Gurugram (After-Sales/Customer Service)

Customer Support Services Job Description:We are seeking a customer support representative to join our team and provide exceptional assistance to our customers. The ideal candidate will have excellent communication skills, a positive attitude, and a strong attention to detail. Responsibilities:- Respond to customer inquiries via phone, email, and chat in a timely and professional manner- Assist customers in troubleshooting technical issues with our products or services- Process customer orders and returns- Maintain accurate records of customer interactions and transactions- Collaborate with other team members to resolve customer issues and improve overall customer satisfaction- Stay updated on product knowledge and industry trends to better assist customersRequirements:- 1-2 years of customer service experience preferred- Excellent communication skills, both written and verbal- Strong problem-solving abilities- Ability to work efficiently in a fast-paced environment- Proficiency in Microsoft Office and customer support software- Ability to work flexible hours, including weekends and evenings as neededJoin our team and help us provide exceptional customer support to our valued customers. Apply now! (ref:updazz.com)

Payroll Type : Permanent