Shubharambh Productions - Client Servicing Role (1-3 Yrs) Bangalore (After-Sales/Customer Service)

JOB DESCRIPTION :CLIENT SERVICE EXECUTIVEDesignation: Client Service ExecutiveDepartment : EventExperience : 1 to 3 yearsLocation : Bangalore Employment : Full TimeKEY RESPONSIBILITIES:- Meet with new & existing clients to understand their requirements.- Be the coordination link between Client, Design Team & Production Team for all design feedbacks, approvals, query handling etc.- Mastermind creative ways to deliver an exceptional client experience.- Create monthly and quarterly departmental reports to determine whether KPIs are being met and where there is room for improvement.- Must have a positive attitude and be ready to take on challenging opportunities.- Must be willing to go out of their comfort zone and open to learning, taking on new opportunities and growing along with the business.- Experience in Client Servicing preferably with events background with proven track record.REQUIREMENTS:- Prior experience in a similar profile.- Knowledge and understanding of the industry.- Excellent communication & interpersonal skills.- Must demonstrate strong analytical thinking skills.- Strategic thinker, having the ability to contribute to the creative efforts & out of the box thinking .- Extremely proactive, organised, detail-oriented & results driven, with strong problem-solving skills.- Ability to absorb and apply constructive criticism from peers and clients. (ref:updazz.com)

Payroll Type : Permanent