Bond Manager - Customer Service (1-6 Yrs) Mumbai (After-Sales/Customer Service)

Job Title: Bond ManagerLocation: Kalina, BKC, MumbaiAbout the job: A Bond Manager is responsible for building and maintaining positive relationships with customers, identifying opportunities for business growth and resolving customer complaints.- Candidate should possess excellent communication and problem-solving skills- Work closely with teams to boost profitability and customer satisfaction.Job Profile: Educating prospective clients about the various debt (fixed income)products - Understanding prospective Clients Investment Philosophy in lines with existing Fixed Income portfolio if any - Advising clients on various investment opportunity linked to their risk appetite- Managing existing & inbound queries from existing client base- Hand Holding client end to end and Responsible for closing the secondary trade transaction - Assisting clients with online applications for Primary Issuances like Debt IPO and SGB- Assisting and troubleshooting for ensuring smooth KYC in coordination with Operations team - Addressing queries related to the product and process, end to end transaction closure.- Preparing MIS reports for internal use (ref:updazz.com)

Payroll Type : Permanent