LogIQids - Customer Support Role (0-1 Yrs) Mumbai (After-Sales/Customer Service)

Key Responsibilities:- Assist customers with queries, concerns, and complaints, and provide solutions or suggestions to resolve issues.- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.- Provide accurate information about products and services, addressing any questions or concerns.- Follow up with customers to ensure their issues have been resolved satisfactorily.Skills Required:- Bachelor s degree or equivalent experience is mandatory- 0-1 Years of Proven experience in customer service.- Excellent verbal and written communication skills.- Strong problem-solving abilities and attention to detail.- Ability to work independently and as part of a team.- Proficient in using computer systems and Ms. Office software s.- Ability to handle difficult situations with empathy and professionalism (ref:updazz.com)

Payroll Type : Permanent