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Executive - Customer Care (0-3 Yrs) Ahmedabad/Gujarat (After-Sales/Customer Service)

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by Updazz.com
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Job Specifications
Employment Type Full time jobs
Minimum Experience Fresher
Job Description
Responsibilities of candidates include :- Should know some as aspects Tally but Microsoft Excel thoroughly .- Should be able to take Target Based Work. Business generation is of primary importance.- Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints .- Keep records of customer interactions and transactions, details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications.- Follow up to ensure that appropriate actions are taken on customer requests- Refer unresolved customer grievances or special requests to designated departments for further investigation.- Coordination with Vehicles & Internal teams for movement and loading.- Should know How to manage E-way Bill, their expiry and their due dates. (ref:updazz.com)

Payroll Type : Permanent
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About Employer
Updazz.com (Registered since July-2017)
RAO CAREER SOLUTIONS PVT LTD
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