Sales Trainer - BPO (4-8 Yrs) Chennai/Vadodara/Baroda/Dehradun/Noida (B2C/Retail/Channel Sales)

The Trainer will be responsible for designing, developing, and delivering training programs specifically tailored for the BPO industry.
-This role involves equipping employees with the skills and knowledge needed to excel in customer service, adhere to process standards, and contribute to overall operational excellence.
-The Trainer will also evaluate training effectiveness and continuously improve training methods and materials.Training Program Development: Design and develop training programs and materials focused on customer service excellence, process adherence, and performance improvement for BPO employees.Training Delivery : Conduct engaging and interactive training sessions, workshops, and seminars for new hires and existing employees, utilizing various instructional methods and technologies.Needs Assessment : Collaborate with team leaders and managers to assess training needs and identify skill gaps specific to BPO operations and client requirements. (ref:updazz.com)

Payroll Type : Permanent