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Senior Analyst - Chat Process

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by Freshersworld
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Job Specifications
Employment Type Full time jobs
Job Description
We are hiring senior analyst - chat process. Immediate joiners required pls contact
Requirements:
Graduate
Excellent communication skills in English
1year minimum experience in international chat process
Immediate Joiners Preferred

Cultural awareness to understand and respect the diverse backgrounds of customers.

Customer service orientation to prioritize client satisfaction and deliver exceptional service.

Problem-solving skills to effectively address and resolve customer issues.

Ability to multitask and manage multiple chat conversations simultaneously without compromising quality.

Attention to detail to ensure accuracy in communication and data entry.

Technical proficiency in chat platforms to navigate through different software and tools efficiently.

Ability to multitask and handle multiple customer conversations simultaneously

Job Profile : Senior Analyst - Chat Process
Industry : tech-support
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Freshersworld (Registered since June-2017)
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