Desktop Support Engineer

We are seeking a highly skilled and experienced Desktop Support Engineer to join our team. As a Desktop Support Engineer, you will be responsible for providing top-notch technical support to our end-users, ensuring seamless operation of their desktops, laptops, and mobile devices. If you have a passion for troubleshooting, excellent communication skills, and a strong technical background, we want to hear from you!
Responsibilities:
- Provide technical support and troubleshooting for desktops, laptops, and mobile devices
- Install, configure, and maintain Windows 10/11 operating systems and applications (MS-Office 365, Acrobat Reader, etc.)
- Troubleshoot and resolve hardware and software issues
- Manage antivirus software and ensure system security
- Collaborate with other teams to resolve complex technical issues
- Communicate technical information to non-technical end-users
- Document incident resolutions and maintain accurate records
Requirements:
- 1-3 years of experience in IT industry handling end-user support
- Proven experience in troubleshooting and resolving desktop-related issues
- Strong knowledge of Windows operating systems (Win 10/11) and applications (MS-Office 365, etc.)
- Excellent communication and interpersonal skills
- Graduation in Computer Science or related field is a must
Qualifications:
- Bachelor 's degree in Computer Science, IT, or related field
- Certification in desktop support or related field (added advantage)
Salary Package:
- Competitive salary package ranging from 12,000 to 15,000 rupees per month
Experience:
- 1-3 years of experience in desktop support or related field
What We Offer:
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
- Flexible working hours and remote work options
- Access to cutting-edge technologies and tools
- Comprehensive training and development programs
Why Join Us:
- Be part of a talented and diverse team
- Work on challenging projects and develop new skills
- Enjoy a supportive and inclusive work environment
- Take advantage of opportunities for career advancement
- Make a real impact on our organization 's success
If you are a motivated and technically skilled professional looking for a new challenge, apply now to join our team as a Desktop Support Engineer!