Service Desk Engineer L2 - ITIL (2-4 Yrs) Bangalore (Others)

About : The Organisation was established in 1989 with a vision to provide professional IT infrastructure services to small, mid-cap, and large-cap clients. Over the years, They have perfected the art of providing IT infrastructure solutions that incorporate the most suitable IT products with best practices. Backed by strong technical expertise and seasoned practical experience, The Company deliver optimal performance, reliability, security, and access to IT infrastructure that deliver business value Designation - Service desk engineer - L2 Engineer Department - Solution - Delivery Job Location - Belandur, Bangalore Mode of work - On-site Mode of Employment Permanent Relevant Experience level - 2-4yrs Industry - IT Skill sets required - Windows, MAC - desktop support Qualifications - BE/B/Tech/Diploma/B.Sc (IT/CS background/EEE/EC) Nature of Work - Desktop Support - L2 Engineer Detailed JD : - Very good English communication (Written & Oral) - Should have worked in service desk . technical support for domestic & global users (corporate environment) - Fair knowledge in windows (30%) & Mac (70%)environment - Complete knowledge and experience in trouble shooting network technologies, end users applications etc.
-Sound knowledge in IT process (Preferably ITIL foundation certification) - 2 to 4 yrs of experience with Diploma/ BE/B.Tech qualification Budget - Best in the industry

Required Skills : English