Desktop Engineer - Troubleshooting (1-5 Yrs) Mumbai (Others)

Roles and Responsibilities : - Monitor, maintain, debug and troubleshoot desktop incidents, hardware failures, Wireless and Networking problems.
-Install, configure, update, monitor and troubleshoot various OS- s, Applications, Internet Browsers, Anti-virus software.
-Guide remote users and/or fix troubleshoots remotely.
-Manage disk and folder sharing, and permission settings on desktops - Provide support to voice equipment including support for VOIP voice devices such as plugging in the headsets and carrying out headset settings - Backup administration - Reviewing application and system event logs - Configuration, Installation, re-installation, maintenance and troubleshooting of peripherals like printers, scanners etc. Skills Required : - Knowledge of all Operating Systems, OS Applications, Networking, Security and Antivirus software.
-Hardware troubleshooting knowledge.
-Strong problem-solving skills.
-Networking knowledge.
-Ability to communicate clearly (Verbal & Written).
-Ability to manage multiple tasks under pressure.

Required Skills : English