Clinic Manager - Retail Operations - D2C Wellness Brand (3-13 Yrs) Noida/Hyderabad (B2C/Retail/Channel Sales)

We are looking for a Center Manager for a Series A funded D2C Wellness Startup.Job Profile:- Lead daily operations of the Women s Wellness Clinic. Convert and retain customers in clinics to establish a steady revenue stream. Accountable for clinic revenue, profits and team management.- Grow annual revenue run rate to 5 crores by end of year one- Convert 90% consultations to product purchase during 1st visit to clinic- Achieve repeat consultation of 50%- Achieve EBITDA margin of 30% by 4 months from launch- Maintain topgrade operations and service delivery- Hire and manage clinic staff and upkeep of the clinic facilities- Ensure timely inventory backfill of medicines and other supplies- Comply with SOP to achieve clinic operations excellence- Deliver monthly sales & expense reports that are 95% accurate- Conduct periodic training program for clinic staff- Create customer centric service-focus culture- Deliver top-notch customer experience at the waiting area and reception- Ensure service consistency across 500 customers visiting every monthRequirements:- Any Graduate / Post Graduate- 3 to 5 years of Clinic / Store Operations experience with PnL accountability.- Candidates with experience in healthcare space, especially fertility clinics preferred- Proven track record in managing exclusive brand outlets (EBO) can also apply- Core skills required - Operations management and service excellence- Has the knack to take ownership and independently manage clinic operations- Thrives in an ambiguous business environment. (ref:updazz.com)

Payroll Type : Permanent