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Phi Commerce - Executive - Customer Success (2-4 Yrs) Bangalore (After-Sales/Customer Service)

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by Updazz.com
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Job Specifications
Employment Type Full time jobs
Minimum Experience 1 yr
Job Description
- Responsibilities : -- Field Support (EDC) experience in rotational shifts- Troubleshoot, resolve and document merchant incidents timely- Building good merchant relationship and provide them with necessary training- Basic system knowledge like payments, PC & EDC- Maintaining daily communications with merchant and ensure proactive engagement- Submitting daily reports & hands on Microsoft office- Minimum 2 years on Field experience- Understanding the payments flow will be add on- Job Location:- Bangalore Airport- Language Preference:- Kannada, English, Hindi- Shift:- 24-7 support (rotational Shift) (ref:updazz.com)

Payroll Type : Permanent
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About Employer
Updazz.com (Registered since July-2017)
PHI COMMERCE PVT LTD
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