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Excutive - Customer Service (1-2 Yrs) Gurgaon/Gurugram (After-Sales/Customer Service)

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by Updazz.com
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Job Specifications
Employment Type Full time jobs
Minimum Experience 1 yr
Job Description
Job Description For MAKE MY TRIPPROCESS- HOTEL and Railways- Build sustainable relationships and trust with customer accounts through open and interactive communication- Provide accurate, valid and complete information by using the right methods/tools- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documents- Follow communication procedures, guidelines and policiesRequirements and skills- Good communication and presentation skills- Ability to multi-task, prioritize, and manage time effectively- 12TH Pass/UG/Drop out/Graduate/Fresher are eligibleAge 18 Max 32 (ref:updazz.com)

Payroll Type : Permanent
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Updazz.com (Registered since July-2017)
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