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Customer Relationship Manager

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by Freshersworld
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Job Specifications
Employment Type Full time jobs
Job Description
Handle online enquiry&
Handle complete formats of office&
Maintaining data base for input and output of supply&
Give a knowledge to customer about our products&
Proper feedback with technicians for daily plan and execution&
Build and maintain strong relationships with assigned customers
Act as the main point of contact for all customer inquiries and issues
Understand customer needs and provide appropriate solutions and recommendations
Manage customer accounts and ensure their satisfaction and loyalty
Collaborate with internal teams to address customer concerns and resolve issues in a timely manner
Ensure timely delivery of products and services to customers
Identify opportunities for upselling and cross-selling to maximize customer value
Monitor customer satisfaction metrics and take necessary actions to improve customer experience
Provide regular reports and updates to management on customer interactions and account status


Job Profile : Customer Relationship Manager
Industry : tech-support
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About Employer
Freshersworld (Registered since June-2017)
Rising Prefab Building System
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