Merchandise Sales Role (2-5 Yrs) Bangalore (B2C/Retail/Channel Sales)

Roles and Responsibilities : - Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team s objectives and sales goals are met.
-Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.
-Resolving service desk problems and improving service methods to increase the service desk s productivity and customer service.
-Monitoring department issues and client complaints to create methods to lessen recurring issues.
-Auditing work and customer service to ensure the company s high standards, efficiency, and productivity goals are met.
-Helping to train new employees in company procedures.
-Maintaining a strong working knowledge of industry regulations, restrictions, and laws, ensuring the company s adherence to these regulations, and remaining current on the industry s standards and new innovations, materials, tools, and processes. Requirements :- A bachelor s degree in business, administration, or related field.
-Previous sales experience mandatory and management experience may be advantageous.
-Strong industry knowledge.
-Excellent leadership, communication, sales, and customer service skills.
-Computer literacy and good organizational skills.
-Strong creative thinking and problem-solving skills.
-Smart worker - Go getter attitude. (ref:updazz.com)

Payroll Type : Permanent