SLS Consultant Sr

Requisition Number: 98931
Insight is a Fortune 500:ranked global provider of hardware, software, cloud, and service solutions, providing clients the guidance and expertise needed to define, architect, implement and manage technology today while transforming for tomorrow. The EMEA Services Delivery function is responsible for delivering professional and managed services to our clients across a full range of technology and sof tware offerings, delivering a scaled, consistent client experience and methodology through four centres of excellence (COE). The Service Design and Delivery team take the lead on designing client solutions in partnership with our clients before planning and executing the end:to:end engagement. The Engineering team provide innovative migration and implementation activities both automated and scripted, to achieve maximum efficiency, consistency, and performance.
The Customer Operations team provide high:quality customer support across the region from multiple delivery centres. The Licence Consulting team provide expertise in optimisation and compliance services to clients on:premise or in the cloud, maintaining cost ef ficiency and savings. Complementing our COE 's are the Service Delivery Management team. Located in every country, they manage the client experience to ensure a truly client:centric approach across EMEA. Sof tware Lifecycle Services (SLS) is an integral part of LCS. SLS provides the technical delivery and analysis to support LCS advisory projects and run Sof tware Asset Management (SAM) related managed services. SAM is a set of proven IT practices that unite people, processes, and technology to control and optimise the use of software across an organisation. SAM helps control costs as well as manage business and legal risks, optimise sof tware licensing investments, and align IT with business needs.
The Senior SLS Consultant resides within the Licence Consulting area of the EMEA Services function and, specifically, within the Sof tware Lifecycle Services team. The SLS Senior Consultant is responsible for leading consultancy engagements and providing advice for Insight 's strategic clients across a variety of engagements. They proactively develop SLS Consultants and Analysts, providing training, coaching and support. In addition, they drive positive results for clients and Insight, including contributing to the development of the LCS practice.
KEY DUTIES AND RESPONSIBILITIES
- Own and oversee the delivery of the defined SLS solution and is accountable for meet agreed defined outcomes and utilising resources and methodologies provided by the central Services organisation.
- Where such resources are incomplete, act as the driving force to remediate gaps or develop innovative methodologies to help the LCS practice evolve and grow.
- Engage with and develop relationships with the solution sales community to support pre:sales activity, including positioning and scoping of SLS solutions.
- Oversee the completion of operational implementation of SAM tooling, including but not limited to data preparation and configuration in the tooling, and core enablement for clients (where in scope).
- Ensure the delivery of a variety of licensing analyses and reconciliations independently, using the population of SLS Analysts and Consultants to perform a wide variety of licensing and managed services.
- Responsible for the quality assurance of SLS work.
- Responsible for managing a portfolio of client engagements or the delivery of a major managed service that involves multiple teammates.
- Accountable for the ef ficiency, timeliness, and quality of the SLS delivery, in a manner that considers the client and Insight 's business needs.
- Act as a hunter for net new opportunities within clients and prospects.
- Proactively identify and act upon opportunities to improve the value Insight delivers to clients and ef ficiency of Insight operations.
- Lead strategic reviews or plann
Job Type: Permanent