Sark Projects - Executive - Customer Relationship (2-4 Yrs) Hyderabad (After-Sales/Customer Service)

Job Summary :As a Customer Relationship Executive, you will play a pivotal role in fostering strong relationships with clients, ensuring a positive experience throughout their real estate journey. You will be responsible for understanding client needs, providing timely information, and facilitating communication between clients and internal teams.Key Responsibilities :- Client Interaction : Engage with clients to understand their real estate needs, preferences, and concerns.- Relationship Management : Build and maintain long-term relationships with clients, ensuring satisfaction and loyalty.- Property Listings : Provide clients with detailed information about properties, including features, pricing, and market trends.- Follow-Up : Conduct regular follow-ups with clients to gauge satisfaction and address any issues or questions.- Market Knowledge : Stay updated on market trends, property listings, and competitor activities to provide informed advice to clients.- Documentation : Assist in the preparation and management of necessary documentation for property transactions.- Collaboration : Work closely with sales, marketing, and property management teams to ensure seamless client experiences.- Feedback Collection : Gather client feedback and insights to help improve services and identify new opportunities. (ref:updazz.com)

Payroll Type : Permanent