Associate - Customer Service - International BPO (2-6 Yrs) Thane/Navi Mumbai (After-Sales/Customer Service)

They have have experience in International customer service/ BPO.Must have experience in inbound calls.Job Requirements :- Strong communication skills with excellent verbal/written English proficiency.- Ability to work in an outbound environment with a focus on solving queries efficiently.- Basic knowledge of computer applications (MS Office) required; familiarity with CRM software preferred.- Escalate complex issues to senior team members or supervisors when necessary.- Maintain records of all interactions with customers using CRM software. (ref:updazz.com)

Payroll Type : Permanent