Burgundy Hospitality - Store Supervisor (2-5 Yrs) Mumbai (B2C/Retail/Channel Sales)

Position : Store SupervisorResponsibilities : - Delivering an excellent customer service experience on a consistent basis - Addressing customer concerns in a diplomatic manner, striving for resolution and providing feedback to the Store Manager for the improvement of the process - Managing retail operations, including cash, store operations, inventory, and shelf life - Generating management reports to track performance and contribute to merchandising plans.
-Executing store opening and closing protocols efficiently.
-Leading the store operations in the absence of the Store Manager - Managing e-commerce order fulfilment. Including but not limited to overseeing the entire process from order placement to final delivery, ensuring timely and accurate processing. Candidate Qualifications & Skill Requirements : - Around 2-5 years in Retail Sales - Excellent customer handling and communication - Must be well organized and diligently structured in their approach to any engagement.
-Job Location : Mumbai- Reporting Manager : Store Manager About us : Burgundy Brand Collective is one of India s fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts - a marketplace for curated gourmet gifts and Ligne Roset - a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India. (ref:updazz.com)

Payroll Type : Permanent