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Executive/Manager - Client Relationship Management (1-2 Yrs) Gurgaon/Gurugram (After-Sales/Customer Service)

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by Updazz.com
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Job Specifications
Employment Type Full time jobs
Minimum Experience 1 yr
Job Description
JD for Client Relationship Management/Client Relationship ExecutiveLocation - Gurgaon(Manesar)Client Relations Manager Job Overview :In the client relations manager role, you will build and develop strong relationships with the company s clients. You will be responsible for generating profitable sales strategies that benefit both the company and its customers. Success in this role will be demonstrated by your ability to skillfully manage client expectations, delivering exemplary service, and generate stable revenue.Client Relations Manager Job Responsibilities and Duties :- Develops and implements sales strategies- Ensures client satisfaction with company products and services- Conducts research on the competition- Sets revenue targets- Spearheads initiatives with the sales team to up-sell or cross-sell company products and services- Collaborates with internal teams to meet client needsClient Relations Manager Job Requirements :- Bachelor s degree in Business Administration, Marketing, or a related field- Team player- High proficiency in MS Office- Good working knowledge of CRM platforms (e.g. Salesforce)- Experience in tracking, measuring, and drawing insights from KPIs- Demonstrated history of meeting and exceeding targets- Background in customer service is a plus- Qualification : Graduate- Candidate Preferred : Female- Candidate should be Smart- Excellent/Proficient in Communication Skills- Office Timing-6 Days Working (9 AM to 5 PM)- Salary : 3 LPA to 4 LPA(Max) (ref:updazz.com)

Payroll Type : Permanent
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Updazz.com (Registered since July-2017)
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