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Voice Process Associate

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by Freshersworld
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Job Specifications
Employment Type Full time jobs
Job Description
Job Title: Voice Process Associate
Location: BOMMANAHALLI, BANGALORE
Job Type: Voice Process
Compensation:- Basic Salary: 17,880 per month-&
Incentives: Up to 3,000 per month based on performance
Responsibilities:
- Manage inbound and outbound calls related to services.
- Provide accurate information and resolve customer queries effectively.
- Maintain high levels of customer satisfaction and handle complaints professionally.
- Follow scripts and guidelines to ensure compliance with company standards.
- Document interactions and transactions accurately.
Requirements:
- Proficiency in English Hindi or English Any Regional Language (Kannada, Hindi, Tamil, Telugu).
- Strong communication skills with good English version levels preferred.
- Previous experience in a voice process is advantageous.
- Ability to work in split shifts.
Working Hours:
- Five working days per week
- Two rotational offs
- Split shifts
Benefits:- List benefits such as health insurance, performance bonuses, etc.

Job Profile : Voice Process Associate
Industry : BPO, Diploma
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Freshersworld (Registered since June-2017)
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