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International Voice Process

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by Freshersworld
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Job Specifications
Employment Type Full time jobs
Job Description
Hiring immediately for international voice process for US shift
Candidate must have experience in international Bpo for more than 6 months-1 year and must have good communication skill.
Salary-15000-25000 per month incentives&
Working days-5 days (7.30 pm -5.30 am)& Night shift
&
  • Handle customer 's inbound and outbound& calls. Solving queries, telling them about products/offers/services
  • Follow communication scripts when handling different topics
  • Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets
Minimum Requirement:
  • Good Communication Skills
  • Good Problem-solving skills over the call
  • High energy level
&

Job Profile : International Voice Process
Industry : BPO, recruitment
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Freshersworld (Registered since June-2017)
W3 Designerz Pvt Ltd
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