Key Account Specialist (3-5 Yrs) Metros/Bangalore/Mumbai/Chennai/Delhi/Karnataka (B2B/Corporate Sales)

As a Key Account Associate (KAA), your core responsibility revolves around fostering and nurturing relationships with designated accounts/clients to drive business objectives. You ll manage a portfolio of strategic accounts, ensuring their satisfaction, retention, and sustained growth.Responsibilities :1) Develop and maintain strong relationships with the assigned portfolio of customers, acting as their primary point of contact.2) Gain an in-depth understanding of clients business goals, challenges, and opportunities to tailor company solutions accordingly.3) Collaborate closely with cross-functional teams to formulate and execute strategic account plans.4) Take proactive measures to identify and capitalise on upselling/cross-selling opportunities, aiming to maximise account revenue.5) Maintain vigilant oversight of client concerns or issues, promptly addressing them to sustain high levels of customer satisfaction.Requirements :- Prior experience in client-facing roles is a must.- Experience in upselling/cross-selling is a definite plus.- Possess strong empathy and exceptional listening skills.- Excellent verbal and written communication skills.- Problem-Solving Ability (ref:updazz.com)

Payroll Type : Permanent