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Service Desk Engineer

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by Freshersworld
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Job Specifications
Employment Type Full time jobs
Job Description
Service Desk Engineer

Basic Qualifications:

High School Diploma, GED, or equivalent certification.

At least 1 year of experience in support and administration, including remote administration and end-user support.

At least 1 year of experience with Windows 10 or earlier operating system.

At least 1 year of experience with ticketing and traffic reporting tools(Zendesk, HPSM, ServiceNow).

Preferred Qualifications:

Associate 's Degree in Business, Information Systems, Computer Science, or Military experience.

ITIL Certification

Mac integrated basics certificate or 1 year of equivalent Mac support experience

1 year of experience with Active Directory services integration.

1 year of experience with defining, implementing, and leveraging process (change, incident, problem) management functions.

Job Profile : Service Desk Engineer
Industry : Core-Technical, Diploma
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Freshersworld (Registered since June-2017)
A Client Of Freshersworld
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