Job Openings for Telecaller in Chennai Freshers

Job Openings for Telecaller in Chennai Freshers Job Description Responsibilities 1. Customer Query Ownership: Take full responsibility for addressing and resolving customer queries or problems with accuracy and care. 2. Service Delivery: Ensure courteous and precise service delivery, adhering to customer service standards and expectations. 3. Product and Process Compliance: Strictly follow product and process guidelines, maintaining zero-error performance. 4. Issue Escalation: Promptly escalate customer issues to appropriate internal stakeholders for timely resolution. 5. Adherence to Guidelines: Comply with established service and sales guidelines, ensuring a seamless customer experience. 6. Call Quality Targets: Consistently meet or exceed call quality targets, maintaining professionalism and efficiency. 7. First-Contact Resolution: Resolve customer queries at the first point of contact, minimizing call handling time while maximizing satisfaction. Role: Banking TeleCaller Experience: 1 to 4 yrs Qualification: Any Basic Degree Salary: From 18K per Month Job Type: Full time, Permanent Job Location: Chennai Interested Candidates Can Contact the HR for further Details HR - Preetha