International Voice Process Job Vacancy in Chennai

International Voice Process Job Vacancy in Chennai Job Description Responsibilities This role involves managing both incoming and outgoing customer calls, providing information about products, deals, and services while adhering to communication scripts. The candidate should be able to identify customer needs, clarify information, and explore every issue to offer solutions or alternatives. There&rsquos an emphasis on taking advantage of upselling opportunities and building lasting relationships by exceeding customer expectations. The role also requires attending regular training sessions to enhance performance and knowledge. Key responsibilities include accurately documenting all interactions in the database and meeting individual and team targets, both qualitative and quantitative. Essential skills and qualities include effective communication, strong problem-solving abilities during calls, and a high level of enthusiasm. Role: Customer Service Executive Experience: 1 to 3 yrs Qualification: Any Basic Degree Salary: From 18K per month Job Type: Full Time, Permanent Job Interested Candidates can contact the HR for Further Details Warm Regards, HR - Preetha